Platform · Organisations & Roles

A multi-tenant IoT platform with roles down to a single asset

Give every customer, site or department its own organisation with separate data, users and dashboards, and manage all of them from one login. Custom roles decide who sees which menus, what they can change and which items they can access.

One login
for all your organisations
Custom roles
Read / Write / Delete per module
Per item
access limited to specific assets or dashboards
Widgelix Settings, Roles & Permissions tab with system roles Admin, Contributor, Viewer and custom roles Site Manager and Field Technician
The problem

Integrators serve many customers, but most IoT tools think in one account

System integrators and operators run deployments for dozens of customers. Separate logins per customer are hard to manage, and a single shared account exposes everyone's data to everyone. Field technicians and customers need narrow access, not admin rights.

  • A separate login for every customer project
  • Customers see each other's devices in shared accounts
  • Only “admin” or “viewer”, nothing in between
  • Contractors need access to one site, not the whole fleet
How it works

Organisations, users and roles

  1. 01

    One organisation per customer

    Create an organisation for each customer, site or department. Data, assets, dashboards and actions stay inside it.

  2. 02

    Invite users with a role

    Add users by email and give each one a role per organisation. One person can have different roles in different organisations.

  3. 03

    Switch and search across organisations

    Jump between organisations with the switcher, pin the ones you use most, and search assets across all your organisations at once.

Capabilities

Built for integrators and operators

Every API call is checked against the user's membership, role and item restrictions in that organisation.

Organisation switcher

Search organisations by name or ID, pin favourites, see recent ones, and open an overview of all organisations sorted by name, assets, alerts or creation date, with asset, offline and critical counts on each card.

Search across organisations

Global search can look in all your organisations at once, and results respect the permissions you have in each.

System roles

Admin (full access), Contributor (works with all modules, optional delete rights) and Viewer (read-only).

Custom roles

Choose which sections appear in the menu and grant Read, Write or Delete per module: assets, asset templates, actions, solutions, site dashboards, reports, events, LoRaWAN, project repository and overview.

Access to specific items

Limit a role to selected assets, asset templates, actions, solutions, site dashboards, reports, projects or LoRaWAN gateways, devices and profiles. Perfect for a contractor responsible for one site.

Safe delegation

Users can't grant roles more rights than they hold themselves, and roles still assigned to users can't be deleted by accident.

Move assets between organisations

Transfer an asset to another organisation by its ID (its template is copied along), or copy an asset template to another organisation you manage.

Organisation overview

Fleet status, asset quota, SMS balance, LoRaWAN gateways, alerts in the last 24 hours and the user list on one page, with your organisation logo.

Permissions per module, in one matrix

Custom roles combine menu access with Read, Write and Delete rights per module. Write and Delete always require Read, so roles stay consistent.

Widgelix custom role editor with the Menu & modules matrix of Read, Write and Delete permissions
At a glance

Organisation and access features

Organisations per userMany organisations per login, one role in each
SwitchingOrg switcher with search, pinned and recent; all-organisations overview
Cross-org search“Search in all my organizations”, permission-aware
System rolesAdmin, Contributor (optional delete), Viewer
Custom rolesMenu access + Read/Write/Delete per module, user and role management rights
Item restrictionsAssets, templates, actions, solutions, site dashboards, reports, projects, LoRaWAN items
TransfersAsset transfer between organisations; copy asset template to another organisation
BrandingOrganisation logo; white-label for partners with your domain, colours, language and email sender
Sign-inEmail and password

Who uses multi-tenancy

Questions about organisations and roles

+Can I manage many customers from one account?

Yes. One login can belong to many organisations. Switch between them with the organisation switcher and search across all of them at once.

+Can a user have different rights in different organisations?

Yes. Roles are assigned per organisation, so someone can be Admin in one and Viewer in another.

+Can I give a contractor access to only one site?

Yes. Create a custom role and restrict it to the assets, dashboards or actions of that site. The contractor sees nothing else.

+Can I move a device to a customer's organisation?

Yes. Transfer the asset using the target organisation's ID; its asset template is copied along. Collected history stays behind, so transfer before going live.

+Is white-label available?

Yes, for partners. Our team sets up white-label for your domain, with your product name, colours, interface language and email sender. Every organisation can also upload its own logo.

+Do you support SSO?

Sign-in is with email and password today.

Read the roles and permissions guide →System roles, custom roles, module permissions and entity restrictions in detail.

More platform features

Run every customer from one platform

Tell us how many customers, sites and user groups you serve. We'll show you an organisation and role setup that fits.

  • Organisation structure for your customers
  • Custom roles for staff, customers and contractors
  • Partner and white-label options
Book a Demo

We'll reply within one business day.