Smarter WC Operations with Real-Time Monitoring of Odor, Leaks, Consumables, Waste, and Footfall

A facility operator was struggling with a common but expensive problem: restroom maintenance was reactive, inconsistent, and highly dependent on manual checks. Some WC areas ran out of soap or paper towels too early, unpleasant odor issues were discovered only after complaints, waste bins overflowed during peak hours, and hidden leaks created unnecessary maintenance risks.

At the same time, cleaning and service teams had no real visibility into actual restroom usage. In practice, this meant too many unnecessary checks in low-traffic areas and too many missed issues in busy ones.

To solve this, a local integration partner implemented a complete smart restroom monitoring solution using Widgelix and the GreenMesh LoRaWAN Network Server.

Technology Stack

  • multi-vendor IoT sensors
  • LoRaWAN connectivity
  • GreenMesh LoRaWAN Network Server
  • Widgelix dashboards, alerts, and operational logic

The Challenge

Before deployment, the client faced several operational issues:

  • unpleasant odor in some WC zones was noticed only after users complained
  • soap dispensers and paper towel stations were often empty at the wrong time
  • waste bins could overflow between scheduled maintenance rounds
  • small leaks could remain unnoticed and create additional repair risks
  • cleaning schedules were based on routine, not on real visitor traffic
  • facility teams lacked a single dashboard to understand restroom conditions in real time

The result was a poor user experience, inefficient maintenance, and avoidable operational waste.

The Implemented Solution

The integration partner deployed a multi-sensor setup across selected restroom areas, combining several device types from different manufacturers.

The installed solution included:

  1. odor sensors for detecting unpleasant air conditions
  2. leakage sensors for early detection of water incidents
  3. soap level sensors
  4. paper towel level sensors
  5. waste bin fill-level sensors
  6. visitor counters to understand restroom usage and traffic intensity

All devices were connected through the GreenMesh LoRaWAN Network Server, while Widgelix was used for monitoring, dashboards, alerts, and operational logic.

This created a single, flexible system where all restroom-related data could be tracked in one place and turned into actionable maintenance workflows.

How It Works

The restroom areas are now monitored continuously, 24/7.

Each sensor sends data through LoRaWAN to the GreenMesh network layer, and Widgelix converts this information into operational visibility for the client’s team.

For example:

  • if odor levels rise above an acceptable threshold, the responsible team receives an alert
  • if soap or paper towels reach low levels, staff can refill them before users are affected
  • if the waste bin approaches full capacity, cleaning can be scheduled exactly when needed
  • if a leak is detected, maintenance teams are notified immediately
  • if one restroom receives much higher traffic than others, service frequency can be adjusted based on actual usage

Instead of relying on fixed assumptions, the client now manages WC operations based on live conditions.

Why This Made a Difference

Business Outcomes

  • faster response to odor, refill, waste, and leakage issues
  • fewer user complaints related to restroom conditions
  • better availability of soap and paper towels
  • improved cleanliness during peak traffic periods
  • reduced unnecessary manual inspections
  • more efficient use of maintenance staff
  • better visibility into restroom usage patterns and service needs

Most importantly, the client gained confidence that restroom conditions were being monitored continuously, not only checked when someone had time.

The value of the solution was not in the sensors alone, but in the way the entire system worked together.

With Widgelix + GreenMesh LNS, the client received:

  1. one platform for all restroom monitoring data
  2. flexible integration of different sensor types and manufacturers
  3. real-time alerts instead of delayed manual discovery
  4. usage-based maintenance planning
  5. better control over hygiene, comfort, and service quality

This turned restroom operations from a routine manual process into a data-driven service workflow.

A Practical Result, Not Just a Demo

This project is a strong example of how IoT creates value in everyday facility operations.

It is not about adding more dashboards for the sake of visibility. It is about solving very practical problems:

  • keeping restrooms clean and well supplied
  • detecting issues before users complain
  • reducing waste in maintenance workflows
  • improving service quality with real operational data

The client was satisfied because the solution was easy to understand, useful from day one, and flexible enough to grow over time.

Looking to Improve Restroom Operations?

If you manage offices, campuses, shopping centers, public buildings, or other high-traffic facilities, smart restroom monitoring can help you improve hygiene, reduce manual workload, and respond faster to real issues.

With Widgelix and the GreenMesh LoRaWAN Network Server, system integrators and facility operators can build a scalable restroom monitoring solution using the right mix of sensors for each site.